One of our hands-down favorite methods for accessing a remote Mac is Screens, a virtual network computing (VNC) solution available for OS X and iOS. This may not be a problem if the afflicted Mac was in the next room, down the street, or even across town, but what happens when it’s located too far away to drive over and offer assistance in person? That’s where screen sharing comes to the rescue, offering a remote helping hand from hundreds or even thousands of miles away. After all, as loyal Apple users, we practically insist our loved ones also buy Macs, effectively turning us into unpaid Geniuses at the first sign of trouble. That’s generally when the tech support emails or phone calls from family and friends begin pouring in. Or when you’re trying to set up the new MacBook.) But what happens when it no longer does? Part of the beauty of buying a Mac is that it will mostly live up to Apple’s classic mantra: “It just works.” (At least when compared to systems running Windows, that is.
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